Leading airport service aggregator, DreamFolks has announced a strategic partnership with leading visa service provider VFS Global to offer premium lounges at visa centers and doorstep visa services to customers.
The company said its clients including banks, card networks, and enterprises were awaiting the inclusion of visa services as a part of their offering to customers. By partnering with VFS, DreamFolks aims to elevate customer experiences and provide seamless access to visa solutions.
The service offering includes premium lounges at visa centers across the country, which will provide end-to-end visa processing. These lounges will offer a quiet and luxurious environment to ensure a smooth and hassle-free visa application process with personalised assitance.
Moreover, the doorstep visa services will allow customers to submit their visa applications from the comfort of their homes or offices. This service will increase the accessibility of visa services to DreamFolks’ clients’ card members located in any part of the country.
The heart of the conflict lies in the time-consuming and often unpredictable visa processing times. Travellers have found themselves stuck in limbo, with trip plans hanging in the balance due to delays caused by embassies’ backlogs or stringent application review processes. Tour operators and service providers, on the other hand, grapple with irate customers and operational setbacks due to circumstances beyond their control. Read more to understand the issue..
Both these services will be enabled through the VFS Global, which will further enhance the tailor-made offerings to augment DreamFolks clients’ card loyalty programs and card value proposition. Commenting on the partnership, Liberatha Kallat, Chairperson & Managing Director, Dreamfolks Services, said, ” We are thrilled to join hands with the leading visa service provider to introduce premium lounges and doorstep visa services. This collaboration aligns perfectly with our commitment to providing exceptional experiences to our clients and their customers. With these innovative services, we are confident that we will further enhance the value proposition of our clients’ card loyalty programs.”
