To accommodate the growing demand for air travel, Mumbai‘s Chhatrapati Shivaji Maharaj International Airport (CSMIA) has chalked out a comprehensive plan to augment capacity and upgrade the first-of-its-kind integrated Pre-Embarkation Security Check (PESC) facility while enhancing the passenger experience at Terminal 2.
Unveiling the expansion of the PESC facility, the Mumbai airport management has launched the second phase of project by nearly doubling the processing space at the security area. The facility is aimed at reducing wait time and enhancing the passenger experience at the airport.
In the first phase thrown open on March 27, 2023, the airport had added eight new security lanes which included a brand new domestic to domestic (D2D) transfer facility.
CSMIA now has a total of 5,735 square meters of dedicated space for security screening, and 328 square meters of newly created domestic transfer security check area. The new PESC now provides a processing area of approximately 2,075 square meters, making it one of the largest in the country.
Travellers can purchase ‘Xpress Ahead’ services exclusively at Indian airports for international flights operated by Air India Express. Pre-booking these services online will soon be available across the entire Air India Express network. With the introduction of a common brand and proposition, ‘Xpress Ahead’ service will also be available across Air Asia India.
Speaking on the occasion, CSMIA’s spokesperson said, “We are excited to announce the commissioning of eight new security lanes and the expansion of our integrated pre-embarkation security check. This infrastructure augmentation is a significant step towards enhancing the processing capacity at T2 of CSMIA and ensures a faster and secure travel experience for all our passengers. We are confident that these new facilities will further strengthen our commitment to providing world-class services to our passengers.” The airport has also deployed Goodness Champions (Services Specialists) to guide passengers and provided priority lanes for senior citizens, passengers with children/ infants, and specially-abled passengers.
